BizTalk Server 2013R2 BAM Portal Configuration Hangs

Posted: May 8, 2015  |  Categories: BizTalk Uncategorized
Tags: BAM

I could not configure the BAM portal and the configuration tool just hangs with no error message. Eventually I have to kill the process after an hour, uninstall the BAM application and App pool from IIS before I can try another configuration.


I could not find any error in the BizTalk server or the SQL server event log.

The install log always stops at the same place shown below;

2015-05-06 11:07:50:5706 [Info] BAMPortal Creating BAM Portal Address from website: Default Web Site

2015-05-06 11:07:51:4300 [Info] BAMPortal Created BAM Portal Address: http://Noname:80/BAM

2015-05-06 11:07:51:4300 [Info] BAMPortal Setting BAM Application Pool Account: ADomain\zBTS_Bamapppool_P

2015-05-06 11:07:51:9769 [Info] BAMPortal Getting property from the BAM Primary Im

The environment that I was working in was a very locked down environment. It took a long time to verify that this was not because one of the ports was blocked in a firewall but eventually we convinced ourselves that this was not the cause.

finally the SQL DBA spotted that the Kerberos settings for the SQL server were missing and these were added as follows

setspn –S MSSQLSvc/AnAlias.NET ADomain\zSQL_BTS101P_SVC
setspn –S MSSQLSvc/AnAlias.NET:1433 ADomain\zSQL_BTS101P_SVC

The SQL server and the BIzTalk server were rebooted.

After this the BAM Portal Configuration was successful.

I hope this post helps someone else.


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